Big & Bulky Last Mile Delivery
Designed for Oversized Deliveries
Plan for Size and Weight Constraints
Assign the Right Team Every Single Time
Capture Completion with Accountability
Everything You Need to Know
SuiteFleet supports large, heavy, and installation-required deliveries across multiple industries that require specialized logistics.
Examples include:
- Home & Living: furniture, appliances, mattresses, gym equipment
- Healthcare & Medical: hospital beds, mobility equipment, diagnostic devices
- Construction & Building: sanitary ware, doors, HVAC units, building materials
- Electronics & Large Retail: oversized TVs, commercial equipment
- B2B & commercial deliveries: office furniture and industrial assets
Yes, SuiteFleet lets you create fixed or flexible time slots, send confirmations/reminders, require on-site checklists, and capture installation completion. This covers appointment scheduling, SMS/email reminders, pre-arrival notifications, and post-service confirmations (useful for white-glove/installation SLAs).
SuiteFleet's Route Optimizer respects vehicle type, capacity, lift-gate needs and access constraints to produce load-aware, time-windowed routes.
Photo evidence, digital signature, installation checklist, and damage reporting, all timestamped and stored centrally. This includes automated POD syncing, searchable records for disputes, and audit-ready proof for claims or warranties.
Yes. Tasks can be assigned to crews with role designations, sequential checklists, and synchronized completion states. Use cases include two-person lifts, on-site assembly, lead/assistant tracking, and crew-level performance metrics.
Yes. Customizable label templates and scan workflows enforce pickup/handover verification and reduce missing items. SuiteFleet also includes thermal label support, pick/pack scanning, and scan-gate triggers to automate status updates.
Yes. The workflow engine maps SOP steps (arrival checks, unpack, install) into driver app flows with conditional rules, while SuiteFleet also supports custom checklists, optional service add-ons, escalation rules, and conditional attachments (photos, forms).
Yes. SuiteFleet supports custom label templates and common thermal printers so your scanning process can stay unchanged.
Templates: 2×2, 4×6, pallet tags, plus automatic AWB/AWB generation if required.
Yes. SuiteFleet can be integrated via APIs and prebuilt connectors for popular systems such as Shopify and Salesforce to support order ingest, status sync, and webhook/API automation for two-way updates and billing reconciliation.
Yes. SuiteFleet supports flexible billing structures tailored to your delivery workflows and business model.
Yes. Tracking pages, email/SMS templates, and customer-facing pages can be branded per merchant. White-label options include custom domains, logo, messaging, and localized content.
Highly configurable: payout rules can be defined by round time, stop count, distance, weight/size, or service type (installation). SuiteFleet supports multi-tier incentives, surge pricing, and exportable payroll files for your payroll system.
Core setup (dispatch, driver app, routing) typically takes 4–8 weeks; full Orders integrations and custom workflows generally take 8–14+ weeks. Timeline factors include number of integrations, custom SOPs, pilot rollouts, and driver onboarding needs.
Yes. We provide streamlined provisioning, quick-start training, and onboarding playbooks so temporary drivers are productive within hours. We also provide short-form training videos, templated SMS invites, and scaled license provisioning.
Role-based training for dispatchers, drivers, and admins, plus video tutorials, admin guides, and a knowledge base. Options include live virtual training, on-site workshops, and train-the-trainer packages.
Enterprise customers receive defined SLAs, priority support, named technical account managers, and escalation procedures. SLA examples include response within X hours, critical incident resolution targets, and regular review cadences.
Retention policies are configurable: PODs and delivery records can be archived, exported, or retained per your compliance needs; we can advise on data residency. We host on major cloud providers (e.g., AWS) and support export to CSV/Excel for audits.
Changes follow a scoped change request process: requirement capture → impact analysis → prioritization → sprinted delivery. Small tweaks run in short sprints; larger roadmap items follow a release plan with UAT and pilot validation.
