Acumatica

Acumatica Distribution Edition is a cloud-native ERP built for wholesale and industrial distributors. It manages the complete order-to-cash workflow — inventory across multiple warehouses, sales order processing, purchase management, warehouse operations, and financial management — in a single connected system. The open API architecture and unlimited user licensing model make it a strong fit for growing distributors who need flexibility without the per-seat cost constraints of legacy ERP platforms.

Acumatica handles the order and dispatch layer with real depth. Sales orders are created, inventory allocated, shipments prepared, and carrier labels generated within the system. For outbound delivery via parcel and freight carriers — UPS, FedEx, USPS, and LTL networks — Acumatica connects natively or through marketplace integrations. That is where Acumatica’s built-in delivery capability ends.

For distributors running their own delivery fleet — employed or contracted drivers completing multi-stop routes in company vehicles — Acumatica has no native tool for route optimisation, real-time GPS dispatch, driver mobile app, or stop-level electronic proof of delivery that writes back to the Acumatica shipment or sales order record. That execution layer sits entirely outside the ERP, managed through phone calls, paper manifests, and manual data entry that someone must reconcile against the Acumatica record hours or days later.

SuiteFleet closes that gap. It connects to Acumatica through the contract-based REST API, receives shipment and order data automatically when deliveries are ready to dispatch, executes the complete field delivery workflow, and writes structured delivery outcomes — GPS stop events, driver signatures, POD photos — back to the originating Acumatica record on completion. The Acumatica order closes cleanly, invoicing is triggered without manual entry, and every delivery your own drivers complete is captured and recorded inside the ERP.

What Acumatica Covers — and Where the Visibility Gap Is

Acumatica Distribution Edition is built around the complete supply chain inside the four walls: purchasing, receiving, inventory, picking, packing, and shipment creation. For outbound carrier delivery, it connects to UPS, FedEx, USPS, and LTL marketplaces to generate shipping labels and track carrier shipments. The Acumatica marketplace also includes XMC by xkzero, a mobile route sales and direct store delivery add-on designed for distributors who sell and deliver simultaneously on structured sales routes.

SuiteFleet addresses a different operational context. Where XMC focuses on mobile sales and DSD workflows, SuiteFleet is a purpose-built delivery management system for distributors whose primary need is executing and tracking own-fleet deliveries end to end — without the sales layer. Route optimisation across multiple drivers and stops, a driver app built for high-cadence stop completion, a live GPS dispatch console for fleet managers, and stop-level electronic proof of delivery that writes automatically back to Acumatica. The result is full own-fleet delivery visibility that lives inside Acumatica, not alongside it.

What Changes When Acumatica and SuiteFleet Are Connected

• Automatic delivery task creation: Confirmed shipments or sales orders in Acumatica create delivery tasks in SuiteFleet automatically via REST API, with ship-to address, customer reference, line items, and Acumatica document reference mapped across. No manual re-entry, no exports.
• Route optimisation: Delivery stops across the day’s tasks are sequenced by geography, time windows, vehicle capacity, and driver availability. Multi-stop routes built algorithmically in seconds across all active drivers and tasks.
• Driver mobile app: Drivers receive routes on a dedicated app with turn-by-turn navigation, stop-level delivery instructions, customer contact details, and exception handling flows. No access to Acumatica required by drivers.
• Live fleet visibility: Dispatchers see every driver’s real-time GPS position, current stop, and dynamic ETA on a single console. Warehouse managers and customer service teams can check delivery progress without calling the driver.
• Electronic proof of delivery: Photo, digital signature, and OTP captured at each stop. The structured POD record writes back to the Acumatica shipment or sales order automatically on completion, closing the transaction and enabling invoicing without manual entry.
• Delivery status writeback: Milestones — dispatched, in transit, delivered, failed attempt — update the originating Acumatica record in real time, keeping your ERP data current without manual updates.
• Customer tracking: A live tracking link generated per delivery, shareable via SMS or WhatsApp, giving trade customers real-time delivery visibility without requiring access to Acumatica.

Who This Is For

SuiteFleet is the right fit for Acumatica distributors running their own delivery fleet, where the gap between the Acumatica shipment record and the customer’s door needs to be closed with live execution data.

The fit is strongest for:

• Wholesale distributors on Acumatica Distribution Edition who deliver to trade customers on scheduled own-fleet routes and currently manage driver dispatch and POD outside the ERP
• Food and beverage distributors using Acumatica who operate their own vehicles for direct retail or foodservice customer delivery and need stop-level POD and tracking connected to their Acumatica order records
• Industrial and building supply distributors on Acumatica who run their own trucks for bulky or time-sensitive deliveries where carrier outsourcing is not practical
• Manufacturers using Acumatica for order management who make direct customer deliveries of finished goods with in-house drivers and need execution data that closes the Acumatica sales order automatically
• Growing distributors who have outgrown manual dispatch processes and need own-fleet delivery execution that integrates directly with their Acumatica environment without adding a second disconnected system

If your outbound deliveries move entirely through UPS, FedEx, or other carriers and your Acumatica shipments are updated via carrier tracking numbers, SuiteFleet is not the right tool. If you operate your own drivers and currently manage their field execution through phone calls, paper manifests, or a system disconnected from Acumatica, SuiteFleet is the execution layer that connects directly to your Acumatica environment.

Technical Integration Details

• Connection: Connects to Acumatica through the contract-based REST API. The default endpoint exposes standard business objects — SalesOrder, Shipment, Customer — in a structured, versioned format. Custom endpoints can be created within Acumatica using the Web Services Endpoint screen (SM207000) if additional fields or entities are required.
• Authentication: OAuth 2.0 via Acumatica’s identity framework. Service account credentials with scoped permissions — no admin-level access required. Supports both Authorization Code and Client Credentials flows depending on implementation requirements.
• Delivery task creation: Triggered from Acumatica Shipment or SalesOrder records at configurable status (e.g., on Shipment Confirmed). Ship-to address, customer data, line items, and Acumatica document reference mapped to SuiteFleet task fields automatically via REST API call.
• Status writeback: Delivery milestones written back to the Acumatica Shipment or SalesOrder record via REST API PATCH operations on completion or failed attempt. Document status updated without manual entry.
• POD sync: Photo, digital signature, OTP, and GPS timestamp transmitted to Acumatica via REST API on stop completion, attached to the originating Shipment or SalesOrder record as document attachments or note fields.
• Push notifications: Acumatica’s built-in push notification framework can be configured to trigger SuiteFleet task creation automatically when a Shipment reaches confirmed status, eliminating polling and enabling real-time sync.
• Tracking link: Customer-facing live tracking URL generated per delivery, available for inclusion in Acumatica’s automated shipment notification emails or sent directly via SuiteFleet’s messaging layer.
• Deployment compatibility: Compatible with Acumatica SaaS (cloud) and private cloud deployments. On-premise Acumatica installations can integrate via the same REST API with appropriate network configuration.

How It Works

1. A shipment is confirmed or a sales order reaches delivery-ready status in Acumatica.
2. SuiteFleet receives the record automatically via REST API — either through a push notification trigger or scheduled pull — creating a delivery task with full Acumatica order context.
3. Routes are optimised across the day’s tasks and dispatched to drivers via the SuiteFleet mobile app.
4. Drivers execute deliveries, capturing proof of delivery at each stop.
5. Delivery status, POD records, and tracking data write back to the originating Acumatica record on completion, closing the order and enabling invoicing without manual entry.

SuiteFleet gives Acumatica distributors the own-fleet delivery execution visibility that ends the moment the truck leaves the dock — and returns the structured data Acumatica needs to close every transaction cleanly. Request a demo to see the integration against your Acumatica environment.