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What Epicor Manages, and What It Cannot:
Epicor Kinetic manages production schedules, material requirements, and customer shipments with real depth. When an order ships, Epicor creates a packing slip and shipment record. There is no field or process in Epicor for documenting the condition of goods at the moment they're handed over to the customer. Quality control ends at the shipping dock, and what happens on the truck and at the delivery point is undocumented.
What Changes When Epicor and SuiteFleet Are Connected:
- Photo evidence: drivers capture timestamped, geotagged photos of every item at the point of delivery.
- E-signature capture: the customer or foreman signs on-device, confirming acceptance of the delivery.
- GPS verification: coordinates confirm the driver delivered to the correct job site, essential for construction sites and temporary facilities.
- Condition documentation: custom forms capture visual inspection, measurement verification, or safety sign-offs at delivery.
- Epicor writeback: photos, signature, GPS, and condition notes sync to the Epicor shipment record automatically, updating status from Shipped to Delivered.


Epicor manages production. SuiteFleet proves the delivery.
Who This Is For:
Manufacturers on Epicor Kinetic or Prophet 21 delivering direct to job sites and customer facilities, facing damage claims that are hard to dispute without photo evidence.
Technical Integration Details:
Connects via the Epicor REST API (Kinetic / ERP 10.2+). Photos, signatures, GPS coordinates, and condition notes attach directly to the Customer Shipment or Packing Slip record, updating status and triggering downstream invoicing.
How It Works (steps):
- The driver arrives at the job site and photographs every item, capturing condition and placement.
- The customer or site foreman signs on-device, with GPS and timestamp recorded automatically.
- Photos, signature, and condition data sync back to the Epicor shipment record, updating status to Delivered.