Epicor Delivery Management System — route optimization, live tracking, and POD synced to your shipments.

SuiteFleet takes your Epicor shipments from the warehouse dock to the customer's receiving area — optimized routes, live GPS tracking, and digital proof of delivery synced back to Epicor automatically. Body — Intro paragraph: Epicor Kinetic is built for manufacturers. Job scheduling, production tracking, material planning, quality management, and warehouse operations all run through it with deep manufacturing intelligence. From the moment a job is created to the moment finished goods are packed and staged for shipping, Epicor tracks every step. Then the truck leaves the dock — and Epicor loses sight of it entirely. Epicor's shipping module creates packing slips, selects carriers, and generates labels, but for manufacturers who deliver with their own fleet, that's where visibility ends. Your drivers operate on paper manifests and phone calls. Your sales team and customer service have no idea whether a delivery has happened until someone manually updates Epicor hours or days later. Every delivery your fleet completes today is managed entirely outside the system. SuiteFleet is the delivery management system that extends Epicor from the warehouse dock to the customer's receiving area. It turns an Epicor shipment into an optimized route, dispatches the driver, tracks the truck live, captures proof of delivery at every stop, and writes the result straight back to Epicor — closing the shipment and triggering invoicing automatically. Section: What Epicor Manages — and What It Cannot Epicor Kinetic is purpose-built for manufacturing operations: production scheduling, material planning, quality inspection, and warehouse management. Its shipping module handles packing slips, carrier selection, and basic freight logistics. For discrete and process manufacturers, Epicor is the operational backbone. Where it stops is the delivery itself. Once finished goods are loaded onto your trucks, Epicor provides no driver dispatch, no route optimization, no real-time GPS tracking, no customer delivery notifications, and no digital proof of delivery. You invest heavily in tracking production through every manufacturing stage — but the moment products leave the dock, all that traceability disappears. For manufacturers delivering directly to customers — building materials to job sites, custom fabrications to contractors, parts to distributors, equipment to facilities — that gap means your delivery fleet runs on tribal knowledge, paper manifests, and phone calls. SuiteFleet closes it. Section: What Changes When Epicor and SuiteFleet Are Connected Shipment sync: Customer shipment records from Epicor Kinetic flow into SuiteFleet automatically when created — delivery address, item details, weight, and special handling instructions mapped across without manual entry. Load-aware route optimization: Routes are planned considering vehicle weight capacity, delivery sequence for mixed loads, and special handling requirements common in manufacturing delivery — not just geography and time windows. Driver dispatch: Epicor shipments are assigned to drivers based on truck capacity, proximity, delivery priority, and driver availability — replacing the morning paper manifest and verbal briefing. Driver mobile app: Drivers execute routes with turn-by-turn navigation, stop-level delivery details pulled from Epicor shipment data, and one-tap proof of delivery. Live fleet visibility: Dispatchers see every truck's real-time GPS position and delivery status from dock departure to customer delivery — no more calling drivers to ask where they are. Electronic proof of delivery: Digital signature, geotagged photo, and timestamp captured at every stop, synced directly to the Epicor shipment record for instant verification and dispute resolution. Shipment closure and invoicing: Completion data, timestamps, and POD records write back to Epicor automatically — closing the shipment, triggering invoicing, and eliminating the end-of-day paper reconciliation. Customer notifications: Automated ETA updates and live tracking links sent to your B2B customers so they know exactly when deliveries will arrive at their facility. Section: Who This Is For SuiteFleet is the right fit for Epicor manufacturers delivering finished goods with their own fleet, where production-floor traceability ends at the loading dock and delivery runs on paper. The fit is strongest for: Discrete and process manufacturers delivering custom fabrications, parts, or finished goods directly to customers using their own trucks and drivers Building materials companies running daily delivery routes to job sites, where load sequencing, vehicle weight limits, and delivery timing matter Parts distributors on Epicor running multi-stop delivery routes and currently coordinating drivers through phone calls and paper manifests Equipment manufacturers delivering heavy or oversized products where vehicle type constraints, driver certifications, and special handling instructions need to follow the shipment from dock to delivery If your finished goods ship exclusively through third-party carriers and your Epicor shipments close with carrier tracking numbers, SuiteFleet is not the right tool. If you run your own trucks and manage delivery execution manually against Epicor shipments today, SuiteFleet is the delivery management layer that gives you full visibility from production floor to customer receiving dock. Section: Technical Integration Details Authentication: Connects to Epicor Kinetic through its REST API v2, with token-based authentication and configurable scope permissions. No custom Epicor code required. Shipment sync: Customer shipment records from Epicor are automatically synced to SuiteFleet for delivery dispatch — delivery address, item details, weight, and special handling codes mapped across. Field mapping: Epicor shipping priorities and special handling codes map to SuiteFleet dispatch rules and vehicle constraints for accurate load planning and route optimization. POD sync: Digital signature, photo, and GPS timestamp write back to the corresponding Epicor customer shipment record on stop completion, updating shipment status and triggering invoicing. Status writeback: Delivery milestones — dispatched, in transit, delivered, failed attempt — update the originating Epicor record in real time, giving your sales and service teams live delivery visibility inside Epicor. Vehicle constraints: Truck weight limits, equipment types, and special handling certifications can be configured in SuiteFleet so shipments are assigned to appropriately equipped vehicles. Section: How It Works A customer shipment is created in Epicor Kinetic — the delivery task flows into SuiteFleet automatically with full shipment context. SuiteFleet assigns the shipment to the best truck by capacity, proximity, and delivery priority, building optimized multi-stop routes in seconds. Drivers execute deliveries with turn-by-turn navigation, capturing proof of delivery — photo, signature, or OTP — at every stop. Dispatchers track every truck's live GPS position and delivery status from a single console, re-routing in real time as conditions change. On completion, timestamps, POD records, and delivery status write back to Epicor — closing the shipment and triggering invoicing automatically. Stats bar 97%+ on-time delivery rate with optimized routing and real-time dispatch Same-day invoicing enabled by instant digital POD replacing paper manifests 35%+ reduction in delivery costs through route optimization and better truck utilization 100% delivery traceability from Epicor production floor to customer receiving dock (Placeholder ranges — swap in real SuiteFleet numbers if available.) FAQ section Does Epicor track deliveries after they leave the warehouse? Epicor Kinetic handles packing slips, carrier selection, and shipment creation — but once goods leave the dock, it has no real-time delivery tracking, no driver GPS monitoring, no customer ETA notifications, and no digital proof of delivery. SuiteFleet adds that entire layer. How does SuiteFleet connect to Epicor Kinetic? SuiteFleet connects via Epicor Kinetic's REST API v2. Customer shipment records sync automatically for delivery dispatch, and completion data — timestamps, POD, delivery status — writes back to update the Epicor shipment record. Is SuiteFleet built for manufacturers who deliver with their own fleet? Yes. Many Epicor users are manufacturers delivering finished goods using their own trucks and drivers rather than third-party carriers. SuiteFleet is built for these captive fleet operations — driver dispatch, route optimization, live tracking, and proof of delivery that integrates back to Epicor. Can SuiteFleet handle heavy or oversized delivery requirements? Yes. SuiteFleet supports vehicle type constraints, weight limits, and special handling requirements. Manufacturers delivering bulky or heavy products can configure capacity rules so shipments are assigned to appropriately equipped trucks. Does proof of delivery in SuiteFleet update Epicor shipment records? Yes. When a driver captures proof of delivery — signature, photo, and delivery notes — through the SuiteFleet app, the confirmation data writes back to the corresponding Epicor shipment record, updating status and triggering downstream processes like invoicing.