Dynamics 365 Proof of Delivery — signed proof that goes beyond a carrier tracking scan.

What Dynamics 365 Manages, and What It Cannot:
Dynamics 365 manages the entire order lifecycle from quote to invoice with real depth. When it comes to confirming goods physically arrived, D365 relies on carrier tracking numbers and manual status updates. A tracking status of "Delivered" means the carrier scanned the parcel at an address, not that a human confirmed receipt, a gap that stalls B2B accounts payable approval.

What Changes When Dynamics 365 and SuiteFleet Are Connected:

• E-signature capture: named recipient signatures satisfy B2B accounts payable requirements that a carrier scan cannot.
• Photo evidence: timestamped, geotagged photos document goods at the point of handoff.
• GPS verification: coordinates prove the driver was physically at the ship-to address, eliminating location disputes.
• Recipient identification: printed name and title captured alongside signature for B2B delivery requirements.
• Dynamics 365 writeback: signature, photo, GPS, and recipient data sync via Dataverse Web API within seconds, triggering Power Automate flows for invoicing.

Who This Is For:
D365 Finance, Business Central, or Supply Chain Management users delivering B2B orders where accounts payable teams require signed proof before releasing payment.

Technical Integration Details:
Connects via the Dataverse Web API and Power Automate connectors. Signature images, photos, GPS coordinates, and recipient names attach as note attachments on the Sales Order or Shipment record, triggering Power Automate flows for invoicing.

How It Works (steps):

1. The driver captures a customer signature, photo, and recipient name at the door, with GPS and timestamp recorded automatically.
2. Proof data syncs to D365 via the Dataverse Web API within seconds.
3. Power Automate triggers invoice generation with proof attached, accelerating B2B AP approval and payment collection.