Infor Proof of Delivery — confirms what was shipped is what arrived, synced back via ION.

What Infor Manages, and What It Cannot:
Infor CloudSuite Distribution, M3, and LN excel at warehouse management, order processing, and shipment creation with real depth. The moment goods leave the dock, visibility drops to zero. Infor creates the shipment record and prints the packing slip, but has no way to confirm the customer received the goods, whether they arrived in good condition, or who signed for them.

What Changes When Infor and SuiteFleet Are Connected:

• E-signature capture: the receiving manager signs on-device, creating auditable proof of acceptance.
• Photo evidence: geotagged, timestamped photos of pallets and items document condition at the point of handoff.
• Barcode verification: item-level scanning against the shipment manifest confirms exact quantities delivered, cutting short-delivery claims by 94%.
• GPS confirmation: coordinates verify the driver reached the correct customer facility.
• Infor writeback: signature, photo, barcode, and GPS evidence sync via ION in real time, updating the shipment record as delivery happens.

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Who This Is For:
Distribution and manufacturing companies on Infor CloudSuite Distribution, M3, LN, or WMS processing high shipment volumes, currently unable to verify customer receipt or defend against short-delivery claims.

Technical Integration Details:
Connects via the Infor ION API and Infor OS integration platform. Delivery confirmation, signature, photo, barcode scan results, and GPS data sync to the shipment or order record in real time, with no manual entry required.

How It Works (steps):

1. The driver scans item barcodes, captures the receiving manager's signature, and photographs the delivered goods at the customer dock.
2. GPS coordinates and timestamp are recorded automatically alongside the proof.
3. All evidence syncs to the Infor shipment record via ION, closing the loop between shipment and confirmed receipt.