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What Epicor Manages, and What It Cannot:
Epicor is built for manufacturers managing production scheduling, shop floor operations, and quality control with real depth. For manufacturers now delivering direct-to-consumer, Epicor has nothing to offer past the loading dock: no route optimization, no driver tracking, no customer notifications, and no proof of delivery. A production ERP was never built for the chaos of last mile delivery.
What Changes When Epicor and SuiteFleet Are Connected:
- Shipment sync: sales orders and shipment records from Epicor flow into SuiteFleet as delivery stops automatically.
- Route optimization: shipments grouped by area and matched to vehicles by weight and handling need, maximizing deliveries per vehicle per day.
- Customer experience: automated SMS and email notifications with branded tracking pages replace a manufacturing-to-consumer delivery with a professional, trackable event.
- Time window scheduling: deliveries scheduled around customer availability, critical for heavy or bulky manufactured products.
- Epicor writeback: proof of delivery, condition documentation, and status sync back to the originating Epicor order automatically.


Epicor gets it to the dock. SuiteFleet gets it to the door.
Who This Is For:
Manufacturers on Epicor Kinetic, Prophet 21, or Eclipse moving into direct-to-consumer delivery, especially those shipping heavy, bulky, or fragile products requiring specific vehicles and handling.
Technical Integration Details:
Connects via the Epicor REST API. Customer address, product weight, dimensions, and special handling instructions flow in from the Epicor order, with delivery status and proof of delivery syncing back automatically.
How It Works (steps):
- A sales order or shipment is marked ready for delivery in Epicor and flows into SuiteFleet.
- SuiteFleet groups shipments by area, matches them to the right vehicle, and optimizes multi-stop routes.
- Proof of delivery and status sync back to the Epicor order record automatically.